Operations management relies on managing processes that convert input variables (i.e. raw materials, materials, components, energy and labour) into output variables (i.e. products, goods and/or services). It can be said that the successful management of operations depends on the effective management of processes.

Use of methods the Lean Methodology is a win-win situation for all:

• Industries win with Lean Methodology methods because they can reduce costs and losses resulting from unnecessary steps, deliver the product or services to its users on time and increase profits.
• Stakeholders win with the methods of the Lean methodology because the simplification of the process achieves their transparency while achieving huge savings.
• Users win with the methods of the Lean methodology because receive top quality products and services on time at no great expense.
• Employees win with Lean methodology methods because organizations where they work become stable and profitable and enable a good professional and financial future. Lean processes are less complicated and well organized so that the work becomes easy and systematized.

Education topics:

• Introduction to the Lean Methodology
• Elimination of process loads
• History of the Lean Methodology
• Value in the process
• Principles of the Lean Methodology
• Continuous process improvement, Kaizen
• Time analysis in the process, Little's law
• Waiting queues
• Process impact