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Training for employees

Title of education

Introduction to effective operation management

In order to be successful, organizations need to manage their business, and it depends on the quality of process management, the quality of project implementation and of course the quality of decisions that are made and their timely and quality implementation.

Content of the training:

High rivalry, a rapidly changing business environment and increasingly demanding consumers put a lot of pressure on business organisations. Increasing quality, agility, speed and efficiency is always sought, while maintaining flexibility and scalability. All these factors have stimulated interest and desire to improve the company's business.

During the training, students will learn:

  • What is process/project, definition of process/project/operation management
  • What are Process Realities
  • How to identify the beginning/end of the process
  • Importance of the operational definition
  • What is a SIPOC diagram to show the process
  • Exercise of drawing SIPOC diagrams in groups

Duration:4 h

Lecturer: Gordan Krčelić, Juraj Dobrila University of Pula

Locations and dates:

what is

de minimis?

Low-value aid; the total amount of which may not exceed €200,000 per undertaking, or €100,000 in the case of an undertaking engaged in road transport for hire or reward, in any period within three fiscal years.

In doing so, all de minimis aid shall be taken into account (aggregated) irrespective of the instrument, purpose and level of the de minimis granting authority.

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