In a dynamic business environment, where high rivalry, rapid change and demanding consumers have become the norm, efficient operations management is becoming a key factor for the success of organisations.
Quality process management, project implementation and making timely, informed decisions directly affect the competitive advantages and long-term sustainability of companies. In addition, effective management brings significant benefits to employees, boosting their productivity, engagement and job satisfaction.
Through the acquisition of knowledge of operational processes and the application of acquired skills, employees become key wheels in achieving the goals of the organization, contributing to its success in the market. Therefore, investing in education like this is not only a necessity, but also a strategy for building a sustainable organizational culture, where innovation, adaptability and efficiency are merged into the foundation of success.
Training on effective management of operations is intended to provide a deeper insight into key elements of business management. Participants will get acquainted with the definition of processes, projects and operations and understand the importance of their proper management. In addition, there will be an emphasis on the need for timely and quality implementation of decisions in order to achieve the desired results.
The training will cover the following topics:
What is a process/project? Definition and understanding of basic concepts.
Process/project/operation management: Analysis of key aspects of process and project management.
Process Realities: Understanding the real challenges in running operations.
Identification of the start/end of the process: The importance of a precise provision for the start and end of the process.
Operational definition: How to clearly define operational goals and strategies.
SIPOC diagram to show the process: Using SIPOC diagrams to visualize the process.
Exercise of drawing SIPOC diagrams in groups: Practical application of acquired knowledge through team activity.
The training will be led by an experienced lecturer Gordan Krčelić from the Juraj Dobrila University of Pula. Gordan Krčelić brings rich experience and expertise in the field of operation management, which will give participants the opportunity to learn from a top expert.
Education will take place in the following dates: 24.01.2024, 21.02.2024, 20.03.2024 and any additional information are available at the link.
Submit your application via the published the Public Call You will fill in the required documentation defined in the public call and send it by post to the project coordinator. If you need help filling out documentation and responding to a public call, we are here for you.
Contact us at info@edihadria.eu Together, we will prepare everything you need to start the digital transformation process.
English 
Croatian 
Italian