Digital transformation is the process by which companies embed technologies in their operations to drive fundamental change. The benefits of this process? Increased efficiency, greater business agility and, ultimately, opening up new value for employees, customers and shareholders.
Many different paths lead to digital transformation and the journey of each organisation will be unique. For example, a company may introduce artificial intelligence or cloud computing to improve its user experience. Or he could redesign his supply chain to make better use of machine learning. The company can even make precise predictions about the products that customers will want in a few months, and then switch production to meet demand. In any case, starting a journey through digital transformation requires a new mindset. It is an opportunity to reimagine the way companies run processes, often from the ground up.
Digitalisation and digitisation?
Two concepts related to digital transformation are digitization and digitization. Digitisation is the process of translating analog information and data into digital form—for example, scanning a photo or document and storing it on a computer.
Digitalisation, in turn, is the use of digital technologies to change business processes and projects—such as training employees to use new software platforms designed to launch products faster. While digital transformation can involve digitalisation efforts, it goes beyond the project level and affects the whole organisation.
For most companies, digital transformation requires moving away from traditional thinking towards a more collaborative, experimental approach. These new ways of approaching business reveal new solutions that in turn can improve the user experience, stimulate employee innovation and drive company growth at a fundamental level.
Customer expectations have always been the main drivers of the digital transformation. It started when a surge of new technologies made new types of information and opportunities available in new ways, such as: mobile devices, social media, the Internet of Things (IoT), cloud operations, etc. Today, customers expect to do all their work digitally, anywhere and whenever, using any device, with all the supporting information and content they need at hand. Ultimately, digital transformation is meeting these ever-increasing expectations.
Transformation technologies
Almost every digital technology can play a role in the organization's digital transformation strategy. But the technologies that today and in the near future will play a central role include:
Artificial Intelligence and Automation
Artificial intelligence (AI) technologies, such as machine learning, allow a computer or machine to imitate the abilities of the human mind. AI learns from examples, object recognition, decision-making and more. Combined with automation, AI can bring intelligence and real-time decision-making to any workflow. It can drive everything from innovative smart products, from increasingly personalized user and user experiences to optimized workflows for supply chain management, change management, and more.
Hybrid cloud
Hybrid Cloud is a cloud computing infrastructure that connects local IT, public cloud and private cloud resources with the orchestration, management and portability of applications. By creating a single, flexible, optimal cloud to carry out each workload – and not locking the organisation into one platform or supplier – the hybrid cloud provides the agility, scalability and resilience needed for the continued success of the digital transformation.
Microservices
Microservices are a cloud-sourced application architecture in which one application is composed of loosely connected components that can be implemented independently. Together with Agile or DevOps methodologies, microservices are an engine for creating or suppressing digital disruptions. It allows organizations to implement new software or product features daily or sometimes hundreds or thousands of times a day.
Internet of Things
The Internet of Things (IoT) are objects and devices equipped with sensors that collect and transmit data over the Internet. IoT devices are a place where digital technology meets physical reality. Applications such as supply chain logistics and self-driving cars generate real-time data that turns AI and big data analytics applications into automation and decisions.
Blockchain
Blockchain is a distributed, permanent and unchangeable book or record of electronic transactions. Blockchain provides full transparency of transactions to those in need and is unavailable to those who do not need it. Organizations use blockchain as a basis for super-resilient supply chain and cross-border financial services transformations.
Start the digital transformation process with EDIH Adria
A successful process of digital transformation of business requires a detailed analysis of the current state, needs and opportunities for transformation. EDIH Adria experts can help in this process by leading the company through several different services through the strategic process of digital transformation. Contact us and check all the ways you can improve your business, educate your employees and reduce costs by applying new technologies.
English 
Croatian 
Italian 