AI Microservices

AI tools for business optimization

AI tools for business optimization

AI tools for business optimization

By using artificial intelligence, these technologies provide companies with the opportunity to improve efficiency, personalize services, and make strategic decisions based on data analysis.

The tools allow you to automate repetitive tasks, reduce costs and better understand customer needs. As part of the EDIH Adria project, we are testing innovative solutions for different sectors to identify best practices and adapt technologies to local business needs, while creating opportunities for growth and competitive advantage.

AI-powered chatbots enable seamless interaction with users, automating responses and helping with sales and services, thereby improving user experience and operational efficiency.

SUCCESS STORIES

Lloyds digital and Table Joe: Testing digital innovation before entering the market

Beneficiary: Lloyds digital Lloyds digital is an agency for the development of modern mobile applications, websites and software solutions for domestic and international clients. This energetic and innovative company based in the Istrian town of Labin has a unique culture in many ways. It employs 30 experts of various profiles, including UX/UI designers, database architects, software

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Photo: Ronald Carreño, Pixabay

AI assistant on WhatsApp for smarter communication with event participants

Melkior tech d.o.o. is a company specialized in business and management consulting, with an emphasis on supporting innovative companies in the process of digital transformation and validation of new technologies. They help companies improve their business and drive growth through the use of new AI technologies in sales, operations, procurement and customer support. Challenge: How to improve

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Digital transformation of communication with patients with the help of artificial intelligence in the Primari Polyclinic

Challenges of the Primari Polyclinic is a modern private health institution that strives for a personalized approach to patients, but faces challenges related to the growing number of administrative inquiries and requests. Particularly burdensome are repetitive tasks such as answering frequent e-mail queries, ordering patients and coordinating systematic examinations, which deprives medical and administrative staff

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Digital transformation in space management: AI solutions Istrian Development Agency with the support of EDIH Adria

Challenges The key role of IDA is to provide financial support, education, management of entrepreneurial infrastructure and support to entrepreneurs and citizens through various channels and projects. Inquiries and the provision of IDA services are carried out mainly by e-mail and telephone conversations, which is now less and less adequate given the growth of user needs, especially in the evening

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Photo by Mohamed Nohassi on Unsplash

Challenge: How to inform farmers and partners even faster and more efficiently?

Agrochem Maks (ACM) is the leading Croatian distributor of plant protection products, special fertilizers and bio-stimulators and seeds for arable crops. It has 15 field agronomists, its buyers are agricultural pharmacies and agricultural producers. ACM wants instructions on the use of TORA fertilisers to be made even faster and more easily accessible to farmers and trading partners.

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Improving communication: Stepping up with AI Assistant

Challenges Adria P.A., a sales salon for Renault and Dacia vehicles, faced great challenges due to its high sales volume and service activities. The company needed to effectively manage customer interactions, especially during peak periods and outside regular business hours. The traditional model of customer service, which was largely reliant on human

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AI tools optimize document management by automatically performing routine tasks while ensuring enhanced security thanks to advanced data protection mechanisms.

SUCCESS STORIES

Photo by Spencer Davis on Unsplash

Digital transformation in the creation of the consolidated text of the rulebook: AI solution for the City of Split with the support of EDIH Adria

Challenges The city of Split, as the second largest urban center in Croatia, is increasingly oriented towards digital transformation in order to improve the work of public administration and improve the quality of life of its citizens. As part of the modernisation, the need for more efficient management of official documents, namely regulations and their amendments, was recognised. Creation of updated, consolidated texts of the rules

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Photo by Wesley Tingey on Unsplash

Digital transformation of document management in ViK Rijeka with the support of EDIH Adria

Challenges The utility company Vodovod i kanalizacija d.o.o. Rijeka (ViK) currently uses various IT systems developed and maintained by external companies, but internally there are not enough resources for digital transformation on a wider level. Limited IT staff capacity makes it difficult to manage the digitalisation of business processes, slowing down modernisation and increasing dependency on external IT providers

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AI solutions analyze and improve business flows, identifying inefficiencies and offering insights to optimize operations, increase productivity and reduce costs.

SUCCESS STORIES

Digital transformation in the analysis of survey questionnaires and formulation of recommendations: AI solution for CARNET with the support of EDIH Adria

Challenges The Croatian Academic and Research Network CARNET is continuously working on improving the digital maturity of the education system in the Republic of Croatia. As part of the e-Universities project, a ‘Framework for Digital Maturity of Higher Education Institutions in the Republic of Croatia’ was developed, as well as a model for self-assessment of digital maturity and related questionnaires for several groups of respondents at higher education institutions.

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Improving industrial safety and maintenance: Cenosco and EDIH Adria test AI for corrosion detection

In demanding industrial environments such as oil and gas installations, chemical industry and mining, corrosion poses a constant threat to equipment integrity, worker safety and environmental protection. Timely detection and accurate corrosion assessment are essential to prevent costly failures, unplanned downtime and potential environmental incidents. Cenosco, a leading software developer

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Smarter water management: Smart Aqua WISDOM as a model of digital transformation with the support of EDIH Adria

Challenges SmartAqua d.o.o. is a technology company that develops innovative solutions for digitalisation in the utilities sector, with a special emphasis on water supply and infrastructure management. In collaboration with a number of water companies, the SmartAqua team identified frequent and serious problems in the day-to-day operations of the operational teams – from uneven failure records to difficult ones.

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Photo by Luis Gherasim on Unsplash

Innovation in heritage conservation: Second island and EDIH Adria successfully tested AI for automatic drywall detection

Drywalls, stone monuments of skill and effort are an important part of the Croatian landscape. Their mapping, crucial for conservation and analysis, is traditionally a slow process that relies on fieldwork and manual interpretation of aerial footage. The second island vl. Filip Bubalo, a craft dedicated to researching and protecting vernacular heritage, recognized this challenge as

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Balthazar University of Applied Sciences: How to improve communication with students?

The Baltazar Zaprešić Polytechnic is a professional higher education institution that performs undergraduate and graduate educational programs. Their portfolio consists of innovative, accredited online and classical educational programs in economics, management, finance, information technology, tourism, communication and project management. Since 2001, the University of Applied Sciences Baltazar Zaprešić has completed more than 9000

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Author of the photo: Mihovilhrgovic. License: CC BY-SA 3.0; https://commons.wikimedia.org/w/index.php?curid=19936304

Digital transformation of Križevci: AI chatbot for spatial planning

The town of Križevci is a local self-government in northern Croatia, with more than 20,000 inhabitants. He is continuously working on the improvement of his services through the digitization and modernization of business. It has a scalable infrastructure used by the Central State Office (CDU). He implemented electronic document management, connected to e-Matica and Tax Administration systems, enabled e-inputs in

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Photo by Nick Kane on Unsplash

A digital solution for smart management of tourist destinations – an example of a system for the Brijuni National Park

Challenges Tourist destinations, in order to improve the user experience of visitors, are turning to new technologies, which implies the digitalisation of business, and today, almost as a rule, the application of artificial intelligence. At Brijuni National Park, there is a desire to better manage visitor flows and improve their experience. Test Before Invest Solution

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Photo by Mohamed Nohassi on Unsplash

Challenge: How to inform farmers and partners even faster and more efficiently?

Agrochem Maks (ACM) is the leading Croatian distributor of plant protection products, special fertilizers and bio-stimulators and seeds for arable crops. It has 15 field agronomists, its buyers are agricultural pharmacies and agricultural producers. ACM wants instructions on the use of TORA fertilisers to be made even faster and more easily accessible to farmers and trading partners.

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Photo by kuu akura on Unsplash

Digital transformation of communication in the City of Kraljevica with the support of EDIH Adria

Challenges The City of Kraljevica, as a unit of local self-government, faces challenges in digitalizing communication with citizens and optimizing administrative processes. Residents often ask for information on utility charges, taxes, social services and public affairs, and responding to frequent queries creates an administrative burden for employees. The city recognizes the need to modernise the information system

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Image by Pete Linforth from Pixabay

Digital transformation in health: Application of artificial intelligence in the reading of mammographic findings in the Health Center of Primorje-Gorski Kotar County

Challenges The Health Center of Primorje-Gorski Kotar County, as well as many other health institutions in Croatia and beyond, faces long and resource-intensive processes of reading mammograms. One of the key challenges is the chronic lack of radiologists, resulting in long waiting lists, delayed diagnosis, and an increased risk of early signs missing.

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AI technologies enable the creation of personalized experiences for citizens, improving communication between public services and individuals through tailored interactions.

SUCCESS STORIES

Digitalization of tender documentation processing in the City of Kastav with the support of EDIH Adria

Challenges The City of Kastav faces challenges in the process of processing tender documentation for co-financing projects in various areas, including culture, sports and entrepreneurship. The current application processing system requires manual verification and evaluation of a large number of documents, which significantly burdens the administration and prolongs the decision-making process. There was a need for digitalisation and

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AI analysis tools help companies predict sales trends and understand market dynamics, enabling better strategic decisions based on real data.

SUCCESS STORIES

Photo by Igor Omilaev on Unsplash

Smart use of AI tools to inform entrepreneurs: RRA of Šibenik-Knin County with the support of EDIH Adria

Challenges For years, the Regional Development Agency of Šibenik-Knin County has been acting as a key support institution for entrepreneurs and the public sector in the region, providing advisory services, project preparation assistance and information on tenders and funds. However, due to the high number of requests for services such as assistance for drafting project applications or tenders, although often repetitive

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Digital platform for EU competition analytics in Occasion with the support of EDIH Adria

Challenges The Regional Development Agency of Primorje-Gorski Kotar County – Occasion, as the regional coordinator for development projects, monitors a large number of sources of information on available EU and national tenders on a daily basis. The previous manual process of searching, filtering and informing users was extremely demanding, prone to errors and time-consuming. Such an approach makes it difficult to identify tender opportunities in a timely manner; and

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AI tools improve tourism experiences by analyzing user preferences and behavior, enabling the creation of personalized travel experiences and the optimization of services.

SUCCESS STORIES

Digital transformation of communication in the Municipality of Punat with the support of EDIH Adria

Challenges The municipality of Punat already uses basic digital processes, but has no practical experience in the implementation of systems based on artificial intelligence (AI). With a large number of inquiries from citizens and tourists, employees are often burdened with routine administrative tasks, and the availability of information outside working hours is limited. The aim of the test was to explore the possibilities of application

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AI tools improve tourism experiences by analyzing user preferences and behavior, enabling the creation of personalized travel experiences and the optimization of services.

SUCCESS STORIES

Photo by Nick Kane on Unsplash

A digital solution for smart management of tourist destinations – an example of a system for the Brijuni National Park

Challenges Tourist destinations, in order to improve the user experience of visitors, are turning to new technologies, which implies the digitalisation of business, and today, almost as a rule, the application of artificial intelligence. At Brijuni National Park, there is a desire to better manage visitor flows and improve their experience. Test Before Invest Solution

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what is

de minimis?

Low-value aid; the total amount of which may not exceed €200,000 per undertaking, or €100,000 in the case of an undertaking engaged in road transport for hire or reward, in any period within three fiscal years.

In doing so, all de minimis aid shall be taken into account (aggregated) irrespective of the instrument, purpose and level of the de minimis granting authority.

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